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Award winning corporate communications

Crisis Communications

Crisis communications

Your company conducts its activities in the wider business world – nothing takes place in isolation. You need to be prepared for all possible developments and we will help you identify, assess and prioritise risks and opportunities that could affect your operations and reputation

Acting as your eyes and ears, Abchurch observes the relevant market place of your company.  We will help you anticipate potential issues, whether operational, financial or personal. We start with a comprehensive Q&A document that flags any possible concerns at the start of our relationship. 

 

 

We draw upon our extensive crisis and damage limitation communications experience to develop specific programmes as a contingency.  We have experience dealing with unexpected or unpredictable situations from power station explosions, rail accidents, product recalls to financial irregularities, and even employee kidnap.  Our approach is based on a confidential client workshop, preferably prior to any situation arising, in which we identify and rank potential risks according to their likelihood versus their impact on your company, people, bottom line and brand reputation.

From this systematic foundation, we can then prepare a crisis strategy and the necessary tactics and tools to deliver it. 

These could include:
- Internal briefings and documentation
- Reactive holding statements for incoming media enquiries
- Proactive press announcements
- Stakeholder letters, emails, web pages, hotlines
- A crisis manual
- Crisis simulations
- Media, crisis and presentation training and refreshers